An ABI missive to members has been intercepted by Money Marketing. The Government, in the guise of the Treasury’s increasingly famous Mark Hoban, is threatening a regulatory crackdown on OMO. It looks like the Pension Income Choice Association has scored a bit of a victory or at least is winning the match.
Here is the story from pensions journalist Helen Pow who is unfortunately leaving these shores to return to Oz. Story wise, this is a cracking parting shot.
http://www.moneymarketing.co.uk/pensions/govt-cracking-down-with-tough-line-on-omo/1017420.article
It is good news that ministers are getting so exercised about people not exercising OMO. The Money Debate has been arguing for this too, asking why on earth, when lawyers and claims chasers are talking of legal action against firms for not properly informing about or processing the OMO, regulators haven’t stepped in to make sure it happens. It is better than have things sorted out after the fact by ombudsman or courts or some sort of class action.
Actually in the recent weeks, the Pensions Regulator has issued new warnings to trustees. So there is one tick at least.
Of course, with this story, we are a bit at one remove from the Minister. We know what he thinks because the ABI told its members and a journalist got hold of it, but, with apologies to Mr Hoban ( for not quite knowing what was said) we still think in many ways his message needs a little bit of finessing.
To consider a broad reform of the market you need to take this issue in its parts. (Once upon a time, they would have been stakeholders. Let’s not call them that.)
First up the ABI and its members. This is the ABI membership. Centrally, the organisation is clearly trying to get everyone to meet as high a standard as possible. It just hasn’t managed it yet. Given the current situation the members would be mad not to pay heed. The minister is making them an offer they can’t refuse. Surely there is a need for some chief executives to make a few calls to some other chief executives and move things up a gear.
But there are other groups Mr Hoban should consider such as…
Non-ABI providers. I suspect some of the worst laggards may be in this group – for example closed offices. Perhaps this area needs a proper look across the piece in terms of TCF not just around OMO. This may also be the case with bank-sold pensions and their OMO information.
The whole raft of non-DB company pension schemes that are not ABI administered, needs examination too in terms of how they have been set up and what is offered when a pension is taken. Some offer limited panels for example to cover enhancement but are they wide enough?
Then the advised market needs to be considered. For those with enough cash to pay for full advice they should expect the best advice. Hopefully, mostly, they are getting it.
But what about small to medium pots? Anyone looking at this needs to consider the fact that the advice sector is in RDR-shock at the moment, and all the emphasis is on shedding clients to survive. Not a good place for OMO. What about where a plan has been set up by an adviser firm that is now defunct or in its fifth or sixth manifestation or an adviser at his third or fourth firm this decade? Those are pretty big strains on the lines of communication and there are no easy answers to it.
At least we have the annuity supermarkets and perhaps in future some sort of guided architecture that could help in this area though of course people need to realise OMO is an option even to get to the stage of comparing rates.
The Treasury and ministers may feel it does not have the time to look at all this in detail. Then again if it is serious about changing things, it will take a lot more than simply putting the frighteners on the ABI.
* And in a related issue – in the column I write each week on FundsNetwork (a relatively tongue-in-cheek look at financial services) I suggest we need someone to advise the Government on all this pension stuff. I suggest a Pensions Merlin (I really think the term Czar is inappropriate) For those of you who have not read enough of my wise words on pensions today already, here is the URL.
https://www.fidelity.co.uk/adviserservices/news-insights/expert-opinions/john-lappin/john-lappin.page
Doh! Have you actually read anything Tom McPhail (of Hargreaves Lansdown fame) has ever said about NEST? He is one of its biggest advocates.